Your privacy and data security are our top priorities
Last Updated: January 2025
At Crest Immigration Services Inc., we are committed to protecting your privacy and handling your personal information with the utmost care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our immigration consulting services.
As a regulated immigration consulting firm, we are bound by the Code of Professional Ethics of the College of Immigration and Citizenship Consultants (CICC) and comply with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Personal identification information (name, email address, phone number, date of birth, passport details)
Immigration-related documents and information
Educational and employment history
Financial information for application processing
Communication records and correspondence
To process your immigration applications and provide consulting services
To communicate with you about your case and provide updates
To comply with legal and regulatory requirements
To improve our services and client experience
To send you relevant information about immigration programs and services
We implement industry-standard security measures to protect your personal information
All sensitive data is encrypted during transmission and storage
Access to your information is restricted to authorized personnel only
We regularly review and update our security practices
We comply with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act)
We share your information with Immigration, Refugees and Citizenship Canada (IRCC) and other relevant government agencies as required for your application
We may share information with third-party service providers who assist in processing your application (e.g., translation services, credential evaluation agencies)
We do not sell, trade, or rent your personal information to third parties for marketing purposes
We may disclose information if required by law or to protect our legal rights
We retain your personal information for as long as necessary to provide our services
Immigration-related documents are kept for a minimum of 7 years as required by ICCRC regulations
You may request deletion of your data after the required retention period, subject to legal obligations
Archived data is securely stored and access is strictly controlled
Right to access your personal information we hold
Right to request correction of inaccurate information
Right to request deletion of your data (subject to legal requirements)
Right to withdraw consent for marketing communications
Right to file a complaint with the Privacy Commissioner of Canada
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how you interact with our website.
Types of cookies we use:
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.
We may use third-party service providers to facilitate our services, including but not limited to:
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.
info@crestimmigration.ca
Mailing Address
David Akinmoluwa, RCIC (ID-R531693)
Crest Immigration Services Inc.
Manulife Place, Suite 3400
10180-101 Street Edmonton, AB T5J 3S4
Canada
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.